Effectively managing credit cards requires informed spending and awareness of customer support options. RBL Bank, a prominent private sector bank in India, provides extensive customer care services to assist credit cardholders with enquiries, complaints, and support needs.
If you have any questions regarding the SuperCard, you can contact the Bajaj Finserv RBL Bank credit card customer care number on 022-71190900.
You can also contact the RBL Bank Customer Care for your card-related queries on the following numbers:
| Detail | Contact Number |
| Banking Queries | +91 22 6115 6300 |
| RBL Bank Credit Card Helpline | +91 22 6232 7777 |
| SuperCard Helpline | +91 22 7119 0900 |
| RBL Bank Complaint/ Helpline Number | 1800 120 616161 |
Bajaj Finserv is committed to providing customers with a hassle-free payment experience. Contact the credit card customer care to activate your credit card, block it in case of theft/ fraudulent activity, or register a complaint.
Read More Read LessIf you are planning to apply for a credit card and want to get some additional information, you can connect with the Bajaj Finserv RBL Bank Credit Card customer care executives using the following methods:
Mail your query at the address below along with the relevant details such as your full name, bank account details, and contact information via post:
Manager - Credit Cards Service,
RBL Bank Limited,
Cards Operating Centre - COC,
JMD Megapolis, Unit No. 306-311 - 3rd Floor,
Sohna road, Sector 48,
Gurgaon, Haryana 122018
RBL Bank is active on SMS as well. You can contact them to address your grievances by typing an SMS in the below-mentioned format and sending it to +91 92233 66333.
| Detail | SMS |
| Balance enquiry for Bajaj Finserv RBL Bank credit card | BALCustomer ID |
| Temporarily block the Bajaj Finserv RBL Bank credit card | TBLOCK |
| Permanently block the credit card | BLOCK |
| Unblock the credit card | Unblock |
Aside from the customer service phone number, you may also contact RBL Credit Card Customer Service via e-mail. For card-related inquiries, please contact customer service via e-mail at the following e-mail addresses:
| Query | |
| RBL Credit Card Customer Care E-mail ID | cardservices@rblbank.com |
| RBL SuperCard Customer Care E-mail ID | supercardservice@rblbank.com |
| RBL Bank Customer Card E-mail ID | customercare@rblbank.com |
| RBL Credit Card Cancellation Request E-mail ID | cardcancellation@rblbank.com |
| RBL Credit Card Fraud & Vigilance E-mail ID | vigilance@rblbank.com |
In the era of the internet, the role of social media is pivotal in shaping a brand's reputation. Organisations leverage various social media platforms as primary channels for engaging with their clientele, providing an efficient means of communication. Social media enhances the ability of brands to connect with customers more effectively.
Contact RBL Bank on the following social media channels:
For all credit cardholders, RBL Bank provides a specific grievance redressal process. If you are not satisfied with the response provided by RBL Bank Customer Care, you can escalate your query to the next level.
However, before beginning the process, you must submit the following information to expedite the grievance process for your credit cards:
For the very first level, you can call the toll-free number or contact RBL Bank's Manager (Credit Card Services) with any questions. After receiving your inquiry, the bank will answer within 10 working days. The following are some additional details:
| Channel | For RBL Cards | For BFL Super Cards |
| Helpline Number | 022 6232 7777 | 022 711 90 900 |
| E-mail ID | cardservices@rblbank.com | supercardservice@rblbank.com |
| Postal Address | Manager, Credit Cards Service, RBL Bank Limited, Cards Operating Centre – COC, JMD Megapolis, Unit No. 306-311 – 3rd Floor, Sohna Road, Sector 48, Gurgaon, Haryana 122018 | - |
RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (West), Mumbai - 400 013. India
Contact Number: +91 22 43020600
If you have not received a response within 10 days or are dissatisfied with the outcome, you can escalate your complaint to the second level and contact the Head of Credit Card Services. Here are the specifics:
| Channel | Details |
| E-mail id | headcardservice@rblbank.com |
| Postal Address | Head, Cards Services, RBL Bank Limited, Cards Operating Centre – COC, JMD Megapolis, Unit No 306-311 – 3rd Floor, Sohna Road, Sector 48, Gurgaon, Haryana 122018 |
If the Head of Credit Card Services does not respond to your query or complaint within 10 working days, you can contact the nodal officer directly using the information provided below:
| Channel | Details |
| Contact Number | 022 7143 2700 |
| Email id | principalnodalofficer@rblbank.com |
| Postal Address | RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector 48, Sohna Road, Gurugram – 122018, Haryana |
RBL Bank has its branches in every city across different states in India. Here are a select few cities with contact details for quick reference.
Branch code
Branch name
Branch address
Contact number
RBL Bank Ltd,D No 63865, Ground Floor My Home Jupally Complexopp Green Park Hotel Green Lands Amarpet Road, Hyderabad
Andheri East - Kanakia Wallstreet Branch
RBL Bank Ltd, Unit No 8, Ground Floor, A-Wing, Kanakia Wallstreet, Andheri Kurla Road, Andheri East, Mumbai
RBL Bank Ltd,C Wing Anmol Pride C.T.S No 270 Baner Road Punemaharashtra, Pune
G.S Road Guwahati Branch
RBL Bank Ltd, Ground Floor, Dsb Estate 617, G.S Road Opposite Rajib Bhawan, Kamrup Metro, Guwahati
Gandhi Maidan Patna Branch
RBL Bank Ltd, Space No:1,2,3,4 Twin Tower, South Gandhi Maidan, Patna
0612 2500106 /128 /129
Delhi Hauj Khas Branch
RBL Bank Ltd, Ground Floor, M6 , Hauz Khas, Jasola
N-47, Connaught Place Branch
RBL Bank Ltd, N-47, Connaught Place, New Delhi
Ahmedabad Viva Complex Branch
RBL Bank Ltd,Viva Complex , Ground Floor, Opp Parimal Garden , Ellis Bridge, Ahmedabad
RBL Bank Ltd, #135 Mig, 60Ft Road, 1St Cross, Khb Colony, 5Th Block, Near Jyothi Nivas College Back Gate, Koramangala, Bangalore
RBL Bank provides dedicated helpline numbers for various states and cities. Here is a quick reference:
When dialling from a landline, remember to prefix the STD code.
For enquiries regarding your RBL Bank credit card, the customer care team can assist with card activation, billing questions, credit limit increases, and reward point redemption. It’s also advisable to keep the international helpline (+91 22 7119 0900) handy while traveling abroad.
If you're dissatisfied with RBL Bank's credit card services, reach out to customer care. If unresolved, escalate to the Grievance Redressal Officer via email (grievanceredressal@rblbank.com) or phone (+91 22 6115 6300).
For further escalation, contact the Nodal Officer at RBL Bank via email (nodalofficer@rblbank.com) or phone (+91 22 6115 6300) for assistance with your concerns.
Send your correspondence to RBL Bank at RBL Bank Ltd., Cards Operating Centre, 2nd Floor, Tower 2B, B Wing, Peninsula Business Park, Lower Parel, Mumbai – 400013.
Read More Read LessTrusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.
You can use the Bajaj Finserv App to:
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.
UPI, Wallet, Loans, Investments, Cards, Shopping and more
1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.
2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.
You can update your mobile number and email ID for your Bajaj Finserv RBL Bank SuperCard in the following ways:
Change from My Account
Similarly, you can update your email ID and contact number through our My Account customer portal.
Call our Bajaj Finserv Customer Care
Get in touch with our customer care representative to update your contact details.
You can get your username and password for Bajaj Finserv RBL Bank Credit Card through our customer portal. Follow these steps:
Once the password is created, you can use your customer ID, mobile number, or email ID as the username and password to log in again.
You can easily generate a credit card PIN for your Bajaj Finserv RBL Bank SuperCard by following the steps given below:
To change or update your residential* or office address, contact RBL Bank's customer care executives on 022-71190900 and raise a request for the change.
*For a change in your residential address, you have to submit your address proof within 3 months on kyc.cards@rblbank.com.
How can I contact the Bajaj Finserv RBL Bank SuperCard customer care?You can contact our customer care representatives for your SuperCard-related queries via call, email, and post.
Call our customer care number on 022-71190900 and connect with the credit card executive to resolve your query.
You can write all your queries to us at supercardservice@rblbank.com.
You can also mail us your query along with the relevant details such as your full name, bank account details, and contact information via post:
Manager - Credit Cards Service,
RBL Bank Limited,
Cards Operating Centre - COC,
JMD Megapolis, Unit No. 306-311 - 3rd Floor,
Sohna road, Sector 48,
Gurgaon, Haryana 122018
To report any fraudulent activity on your Bajaj Finserv RBL Bank Credit Card, call us on 022-71190900 or write to us at supercardservice@rblbank.com.
Can I send an email for a credit card-related query?Yes. If you are an existing cardholder, you can write to our representatives at supercardservice@rblbank.com.
Whom should I contact to block my Bajaj Finserv RBL Bank Credit Card in case of loss or theft?In case of loss/ theft, you should report the incident to our customer care executives at +91 22 71190900 or write to supercardservice@rblbank.com.
The Bajaj Finserv RBL Bank Credit Card representatives can be contacted using the central customer care number 022-71190900. We do not have a separate state-wise customer care number.
You can contact an RBL Bank Credit Card customer care representative at 022-71190900 in case of any queries regarding the Bajaj Finserv RBL Super Card.
What is RBL 24x7 customer care number?The 24x7 customer care number for RBL Bank credit card is 022-71190900.
How do I contact RBL credit card customer care?You can contact RBL credit card customer care by calling their customer service number. The specific number may vary by location, so it is best to visit the official RBL Bank website or check the back of your credit card for accurate contact details. Additionally, you can reach out to them through email or by visiting a local RBL Bank branch for in-person assistance.
Can I call RBL credit card customer care to know my RBL credit card number?Yes, you can call RBL credit card customer care to know your RBL credit card number. The customer service representative will ask you some questions to verify your identity before providing you with your card number.
Can I call RBL credit card customer care for EMI foreclosure?Yes, you can call RBL credit card customer care for EMI foreclosure. The customer service representative will guide you through the process and provide you with all the necessary information.
Can I call RBL credit card customer care service to know the cash limit of my RBL Bank SuperCard?Yes, you can call RBL credit card customer care service to know the cash limit of your RBL Bank SuperCard. The customer service representative will ask you to provide some information before providing you with the details. They will also be able to assist you with any questions or concerns you have about your card's cash limit.
How do I complain about my RBL credit card?To file a complaint regarding your RBL credit card, you can call the RBL Bank customer care helpline, send an email to the bank's customer service team, or visit your nearest RBL Bank branch.
What is the WhatsApp number for RBL customer care?RBL Bank also offers customer support via WhatsApp. Customers can send a text message to +91-7744-900-900 to communicate with the RBL Bank customer care team.
Can I call customer care to know my RBL credit card number?Yes, if you have forgotten or need to know your RBL credit card number, you can call the RBL Bank customer care number. A representative will assist you in verifying your identity and providing the required information.